FAQs

Frequently Asked Questions

Here are some of our most frequently asked questions about Website design and our answers! If you have any other questions – feel free to get in touch.

There’s no one-size-fits-all answer to this question – because no two businesses are the same, and we don’t believe their websites should be either!
We’ll ask you loads of questions, get to know your business inside out, and then craft a quote that reflects exactly what you need to grow.
Our custom website builds start at $3,495, and we offer payment plans to help you keep things flowing smoothly.

Please contact us at admin@growmybusiness.co.nz to begin the quote process!

Our usual timeline is 6-8 weeks, but this can vary depending on the size of your project and what you need. How quickly we can move also depends on how much input you can give upfront, how soon we get your content, and the time it takes to work through edits and revisions.

We’re all about getting your website live as soon as possible, and we’ll provide a clear timeline for your project so you’ll always know exactly where we’re at!

Not at all! We work with clients located all over the world. We can communicate by email, scheduled calls and virtual meetings – which we do with our Wellington-based clients as well!

Absolutely! We build on WordPress using a super user-friendly theme, so you can easily make simple updates yourself – think text and images, adding links, uploading resources, and even adding blogs or articles.

To make things even easier, we have a resource bank of tutorials you can access anytime, so you can feel confident making updates whenever you need to.

And don’t worry – if you need us for more complex changes or ongoing maintenance, we’re always here to help!

We’d love to! But it is your 100% choice.

Many of our clients love the peace of mind that comes with having a tech team that handles all the ‘background stuff’ AND that they can contact us anytime.

We offer a variety of managed hosting and care plan options to suit you and your business needs.

Absolutely! We offer premium website hosting and site security for all our websites, we run all the software updates, take daily backups, and site analytics.

So you don’t have to worry about a thing!

Absolutely – it has to be!

With mobile usage often matching or even surpassing desktop, having a website that performs seamlessly on all devices is critical.

We prioritise creating responsive designs that adapt beautifully to modern smartphones, tablets, and browsers.

As much (or as little) as you want!

We ask a lot of questions about your business needs, your likes, your wants, and work with you to develop just the right look and functionality. We also get you to send us websites you already like the look of before we begin your project, to get an idea of your style.

We’re a team and look forward to hearing your ideas BUT if this part scares you and you have no idea where to start – that’s all good too because we are AWESOME at what we do!

You are the expert in your business – so it is always best if the content comes from you BUT we can guide you through the process AND tweak the words if necessary.

However, if you need more assistance, we can help write original content for you at an additional cost.

Our team primarily works in Wordpress as it’s one of the best content management system that powers more than 43% of the world wide web. Its huge market share is due to its flexibility and ease of use.

From minimal, informational, template websites that are to the point – to a more custom website with specific functionality to achieve your website goals, we’ve worked on all kinds of websites and worked with countless industries all on WP.

However, we’re also proficient in Shopify and will always look for the best solution for your business needs.

We’re just an email away!

Whether you need a little help or a lot, we’re here to support you—even after your new website is live. Building long-term relationships with our clients is what we do best, and we’re excited to help you with future projects or take your website to the next level.

Have a question or want a quote? Send us a message at admin@growmybusiness.co.nz – we’d love to hear from you!

YES – we won’t build a website without it. No point having a website no one can find right?

Please note, while we do a thorough set up of SEO on your website, we don’t offer ongoing SEO management, however we have some AWESOME partners we can connect you with if you are interested.

Absolutely! We work with all types of businesses – new and small up to larger national organisations.

We are excited to work and guide new businesses who are passionate about taking their first steps into an online presence and bringing their vision to life.

In an ideal world, you supply a range of images for your website that are relevant to you and your business – however we get that that isn’t always the case!

We can source images for you from sites like iStock (small cost) & Unsplash (free) although your assistance and direction will be required to find the perfect images, photographs, graphics, vectors for your website and your brand.

For personal service-based business, we do recommend getting professional photographs and have several photographers we can recommend depending on your needs.

No problem!

Our strategy session will help uncover your goals and determine the best website solution for your business.

We’re more than web designers – we’re partners in your business growth.

Our process is jargon-free, collaborative, and focused on achieving real results for you.

Simply get in touch at admin@growmybusiness.co.nz! Or better yet – book a no obligation call with Iona for a time that suits you.

Easy. As. That.

Have more questions?

Get in touch

Great – we love questions, send them through and we will get back to you ASAP.

We work with some pretty cool people

See all our reviews
Admin CheckHome

Could not recommend these guys any more. We have been working with them for a year now and both Ben and Iona have been amazing. All emails and requests are actioned so quickly.
We have had a really positive experience.

Sarah Davies

I couldn’t be without Grow my Business. The team is fantastic to work with. As a technically challenged business owner I love that they are able to explain things in simple language and don’t make me feel like an idiot. I feel as though they are in my corner and when I have new issues or need something resolved they will find the RIGHT solution – not just the easiest. Their communication is also speedy and they just get things done! I’ve sent many clients to them and their websites are functional as well as beautifully designed. I wouldn’t go anywhere else frankly!

Ashley Stackhouse

Grow my business has gone above and beyond in creating a website that accurately showcases our business and is incredibly user-friendly.
The GMB team, took the time to listen to and magnify our ideas.
We couldn’t be happier with the final product and would like to extend our sincerest thanks to the entire team for their exceptional work.

Rachel Lawson

Absolutely love my new website! Iona was amazing to work with, she is so helpful and professional. She has turned vision into a reality! Over and above what I could have imagined! Thank you so much

Sharon Stratford

I wanted a fun, professional and interesting website that would connect with my customers. Iona and the team at Grow My Business delivered exactly what I wanted and made the process easy. The content guide, set-up information and timeline were hugely helpful. Iona was brilliant with her responses to my questions and I enjoyed the whole experience. I received excellent feedback when the website went live and I am thrilled that I chose Grow My Business. Sharon Stratford, Personality Works

Danny Jones

Daniella and team did an incredible job developing, building and maintaining our new website. It’s so much better looking and much more user friendly than our old site. Would highly recommend A++++++

Omaka Lodge

There aren’t enough words in the English language to describe the outstanding interaction we experienced with Grow My Business.

Our existing website was 7 years old and in desperate need of being replaced. A mutual connection recommended Grow My Business, so we researched websites they’d created for other businesses, and came away impressed and wanting to know more.

After a bad experience with a previous developer who took our money and ran, we were nervous, but after meeting with Iona we realised we were in the safest and most professional hands possible. We gave GMB the go-ahead to create a new website for us without any strings attached, and what a fantastic website it is!

Iona and Daniella and team were outstanding to work with each step of the way – they quickly understood the essence of who we were and what we offered, and transferred this to a website that is professional, up-to-date and elegant. The whole process was an exceptional experience, and we can’t recommend Grow My Business highly enough!

Anthony Meeuwsen

The team did a great job on our website. Really helped steer us in the right direction when we had no idea what we wanted/needed.

Abi Ngatuere

Love my new website! Has been done to a very high standard, but done very quickly as well! I couldn’t have found anything better than what I have received! Exceeded my expectations!

Mike L

We’ve just had our new website built by Iona and the amazing team at Grow My Business. I can’t recommend them highly enough. Very professional and straight to the point while maintaining competitive pricing. We used to use a big company but felt we were just another number to them. With Grow my business we feel well looked after. The regular website info/data they provided is tailored to our needs and adjusted to suit. We’re looking forward to continual growth to our online platform and with that Growing our business! Cheers team.

Freda Wells

I cannot recommend Iona and her team at Grow My Business enough. I wouldn’t hesitate to use her again should I need to. We wanted a professional, smart, user-friendly website and this was delivered in an extremely short time-frame. Iona is highly-knowledgeable, friendly, relaxed, and is able to quickly understand what you’re after, make helpful suggestions, and delivers – and is fun to work with! She provides very easy to understand succinct videos to refer to for working on the website going forward. Thank you so much Iona.

Megan Lewis

Daniella, Iona and Jason at Grow Your Business were brilliant to work with. A hardworking and talented group of people with great communication, ideas and drive. They listened to what I was after and took into consideration my situation. This teamwork resulted in a beautiful website. I highly recommend the team at Grow Your Business.