FAQs

Frequently Asked Questions

Here are some of our most frequently asked questions about Website design and our answers! If you have any other questions – feel free to get in touch.

There’s no one-size-fits-all answer to this question – because no two businesses are the same, and we don’t believe their websites should be either!
We’ll ask you loads of questions, get to know your business inside out, and then craft a quote that reflects exactly what you need to grow.
Our custom website builds start at $3,495, and we offer payment plans to help you keep things flowing smoothly.

Please contact us at admin@growmybusiness.co.nz to begin the quote process!

Our usual timeline is 6-8 weeks, but this can vary depending on the size of your project and what you need. How quickly we can move also depends on how much input you can give upfront, how soon we get your content, and the time it takes to work through edits and revisions.

We’re all about getting your website live as soon as possible, and we’ll provide a clear timeline for your project so you’ll always know exactly where we’re at!

Not at all! We work with clients located all over the world. We can communicate by email, scheduled calls and virtual meetings – which we do with our Wellington-based clients as well!

Absolutely! We build on WordPress using a super user-friendly theme, so you can easily make simple updates yourself – think text and images, adding links, uploading resources, and even adding blogs or articles.

To make things even easier, we have a resource bank of tutorials you can access anytime, so you can feel confident making updates whenever you need to.

And don’t worry – if you need us for more complex changes or ongoing maintenance, we’re always here to help!

We’d love to! But it is your 100% choice.

Many of our clients love the peace of mind that comes with having a tech team that handles all the ‘background stuff’ AND that they can contact us anytime.

We offer a variety of managed hosting and care plan options to suit you and your business needs.

Absolutely! We offer premium website hosting and site security for all our websites, we run all the software updates, take daily backups, and site analytics.

So you don’t have to worry about a thing!

Absolutely – it has to be!

With mobile usage often matching or even surpassing desktop, having a website that performs seamlessly on all devices is critical.

We prioritise creating responsive designs that adapt beautifully to modern smartphones, tablets, and browsers.

As much (or as little) as you want!

We ask a lot of questions about your business needs, your likes, your wants, and work with you to develop just the right look and functionality. We also get you to send us websites you already like the look of before we begin your project, to get an idea of your style.

We’re a team and look forward to hearing your ideas BUT if this part scares you and you have no idea where to start – that’s all good too because we are AWESOME at what we do!

You are the expert in your business – so it is always best if the content comes from you BUT we can guide you through the process AND tweak the words if necessary.

However, if you need more assistance, we can help write original content for you at an additional cost.

Our team primarily works in Wordpress as it’s one of the best content management system that powers more than 43% of the world wide web. Its huge market share is due to its flexibility and ease of use.

From minimal, informational, template websites that are to the point – to a more custom website with specific functionality to achieve your website goals, we’ve worked on all kinds of websites and worked with countless industries all on WP.

However, we’re also proficient in Shopify and will always look for the best solution for your business needs.

We’re just an email away!

Whether you need a little help or a lot, we’re here to support you—even after your new website is live. Building long-term relationships with our clients is what we do best, and we’re excited to help you with future projects or take your website to the next level.

Have a question or want a quote? Send us a message at admin@growmybusiness.co.nz – we’d love to hear from you!

YES – we won’t build a website without it. No point having a website no one can find right?

Please note, while we do a thorough set up of SEO on your website, we don’t offer ongoing SEO management, however we have some AWESOME partners we can connect you with if you are interested.

Absolutely! We work with all types of businesses – new and small up to larger national organisations.

We are excited to work and guide new businesses who are passionate about taking their first steps into an online presence and bringing their vision to life.

In an ideal world, you supply a range of images for your website that are relevant to you and your business – however we get that that isn’t always the case!

We can source images for you from sites like iStock (small cost) & Unsplash (free) although your assistance and direction will be required to find the perfect images, photographs, graphics, vectors for your website and your brand.

For personal service-based business, we do recommend getting professional photographs and have several photographers we can recommend depending on your needs.

No problem!

Our strategy session will help uncover your goals and determine the best website solution for your business.

We’re more than web designers – we’re partners in your business growth.

Our process is jargon-free, collaborative, and focused on achieving real results for you.

Simply get in touch at admin@growmybusiness.co.nz! Or better yet – book a no obligation call with Iona for a time that suits you.

Easy. As. That.

Have more questions?

Get in touch

Great – we love questions, send them through and we will get back to you ASAP.

We work with some pretty cool people

See all our reviews
Shirin Bradfield
8 months ago

The best web agency I’ve worked with. Efficient, communicative and genuinely lovely people.

Anthony Meeuwsen
8 months ago

The team did a great job on our website. Really helped steer us in the right direction when we had no idea what we wanted/needed.

Anthony Harach
6 months ago

Stress free company that do what they say they will do. Deliver to a high quality, on time and priced very fairly. Iv worked with at least 7 different Web development companies in Wellington and have never been satisfied with delivery and price. Ioana and her team score 10/10 and never made me feel like anything was a hassel when it came to our business needs. Great guidance in regards to client pathways, although we didn’t get it 100% first go, within 24 hours this was fixed to perfection. Don’t look further if you are looking for the best Web Design/Developers in town.

Rieger’s Print
8 months ago

We were referred to the team at Grow My Business when we decided we wanted to upgrade our website. They have been absolutely fantastic to deal with, providing us with some great new ideas, both in terms of the website design but also SEO management. They have also helped us to make sure our website is optimised the best it can be for search engines, which is something we’re particularly focussed on. Highly recommend.

Renée Rowland
8 months ago

We loved working with Grow My Business, they understood the mission, took it up immediately and worked quickly to produce what we needed, even when we were really vague and didn’t really understand all the things we needed. Never patronising or impatient, always respectful and responsive and ultimately delivered a website that continues to exceed expectations. Can’t reccommend them highly enough.