Frequently Asked Questions

Here are some of our most frequently asked questions about Website design and our answers! If you have any other questions – feel free to get in touch.

There’s no one-size-fits-all answer to this question – because no two businesses are the same, and we don’t believe their websites should be either!
We’ll ask you loads of questions, get to know your business inside out, and then craft a quote that reflects exactly what you need to grow.
Our custom website builds start at $3,495, and we offer payment plans to help you keep things flowing smoothly.

Please contact us at admin@growmybusiness.co.nz to begin the quote process!

Our usual timeline is 6-8 weeks, but this can vary depending on the size of your project and what you need. How quickly we can move also depends on how much input you can give upfront, how soon we get your content, and the time it takes to work through edits and revisions.

We’re all about getting your website live as soon as possible, and we’ll provide a clear timeline for your project so you’ll always know exactly where we’re at!

Not at all! We work with clients located all over the world. We can communicate by email, scheduled calls and virtual meetings – which we do with our Wellington-based clients as well!

Absolutely! We build on WordPress using a super user-friendly theme, so you can easily make simple updates yourself – think text and images, adding links, uploading resources, and even adding blogs or articles.

To make things even easier, we have a resource bank of tutorials you can access anytime, so you can feel confident making updates whenever you need to.

And don’t worry – if you need us for more complex changes or ongoing maintenance, we’re always here to help!

We’d love to! But it is your 100% choice.

Many of our clients love the peace of mind that comes with having a tech team that handles all the ‘background stuff’ AND that they can contact us anytime.

We offer a variety of managed hosting and care plan options to suit you and your business needs.

Absolutely! We offer premium website hosting and site security for all our websites, we run all the software updates, take daily backups, and site analytics.

So you don’t have to worry about a thing!

Absolutely – it has to be!

With mobile usage often matching or even surpassing desktop, having a website that performs seamlessly on all devices is critical.

We prioritise creating responsive designs that adapt beautifully to modern smartphones, tablets, and browsers.

As much (or as little) as you want!

We ask a lot of questions about your business needs, your likes, your wants, and work with you to develop just the right look and functionality. We also get you to send us websites you already like the look of before we begin your project, to get an idea of your style.

We’re a team and look forward to hearing your ideas BUT if this part scares you and you have no idea where to start – that’s all good too because we are AWESOME at what we do!

You are the expert in your business – so it is always best if the content comes from you BUT we can guide you through the process AND tweak the words if necessary.

However, if you need more assistance, we can help write original content for you at an additional cost.

Our team primarily works in Wordpress as it’s one of the best content management system that powers more than 43% of the world wide web. Its huge market share is due to its flexibility and ease of use.

From minimal, informational, template websites that are to the point – to a more custom website with specific functionality to achieve your website goals, we’ve worked on all kinds of websites and worked with countless industries all on WP.

However, we’re also proficient in Shopify and will always look for the best solution for your business needs.

We’re just an email away!

Whether you need a little help or a lot, we’re here to support you—even after your new website is live. Building long-term relationships with our clients is what we do best, and we’re excited to help you with future projects or take your website to the next level.

Have a question or want a quote? Send us a message at admin@growmybusiness.co.nz – we’d love to hear from you!

YES – we won’t build a website without it. No point having a website no one can find right?

Please note, while we do a thorough set up of SEO on your website, we don’t offer ongoing SEO management, however we have some AWESOME partners we can connect you with if you are interested.

Absolutely! We work with all types of businesses – new and small up to larger national organisations.

We are excited to work and guide new businesses who are passionate about taking their first steps into an online presence and bringing their vision to life.

In an ideal world, you supply a range of images for your website that are relevant to you and your business – however we get that that isn’t always the case!

We can source images for you from sites like iStock (small cost) & Unsplash (free) although your assistance and direction will be required to find the perfect images, photographs, graphics, vectors for your website and your brand.

For personal service-based business, we do recommend getting professional photographs and have several photographers we can recommend depending on your needs.

No problem!

Our strategy session will help uncover your goals and determine the best website solution for your business.

We’re more than web designers – we’re partners in your business growth.

Our process is jargon-free, collaborative, and focused on achieving real results for you.

Simply get in touch at admin@growmybusiness.co.nz! Or better yet – book a no obligation call with Iona for a time that suits you.

Easy. As. That.

Have more questions?

Get in touch

Great – we love questions, send them through and we will get back to you ASAP.

We work with some pretty cool people

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Jeremy Tisdall profile picture
Jeremy Tisdall
Google star 1Google star 2Google star 3Google star 4Google star 5
Very helpful and efficient in creating my new business website - would recommend
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Susan Kennedy profile picture
Susan Kennedy
Google star 1Google star 2Google star 3Google star 4Google star 5
Massive thanks to Daniella and the team at Grow My Business. They were great to deal with, very patient, and went above and beyond to help us create what was effectively two websites under one domain. We're stoked with the end result and couldn't be happier with our new website. Highly recommend!
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Beckie Lockhart profile picture
Beckie Lockhart
Google star 1Google star 2Google star 3Google star 4Google star 5
We’ve had a fantastic experience working with Grow My Business on the development of our new website. From the outset, the process felt streamlined and really well managed. The team took the time to genuinely understand Orchestra Wellington as an organisation, which brought a fresh and valuable perspective to the project. They struck a great balance between guiding us with best practice while still ensuring the final product felt authentic to who we are. We especially appreciated their block-based build approach, which has empowered our team to confidently take over day-to-day management of the site. That sense of ownership has been hugely valuable. Communication throughout was clear, responsive, and supportive, and the team themselves were an absolute pleasure to work with. A special thanks to Iona, Daniella, and the wider team for their care, professionalism, and collaborative approach. We’re really proud of the end result and would highly recommend Grow My Business to others.
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Susie Robertson profile picture
Susie Robertson
Google star 1Google star 2Google star 3Google star 4Google star 5
Incredible to work with re-designing our website - speedy, easy systems to make comments on progress which were explained to us using video format, small enough that you get individual attention from dedicated staff, easily contactable and really got us!! Would highly recommend and will continue to use.
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Crittersoft Limited profile picture
Crittersoft Limited
Google star 1Google star 2Google star 3Google star 4Google star 5
We recently used Grow My Business for the design and build of a brand new website for Critter. Having worked with them in my previous role, I knew they'd be a breeze to work with and that we'd be thrilled with the results – and we are. They worked with me to swiftly turn a homepage concept into a multi-page website that fits our early-stage needs perfectly, and were always responsive and helpful in response to our requests. As usual, I highly recommend working with Grow! Noush Isaac, Chief Marketing Officer, Crittersoft
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Lisa Nimmo
Google star 1Google star 2Google star 3Google star 4Google star 5
We had a fantastic experience working with the Grow My Business team. They made the whole website build process easy, stress-free, and fast, taking our brief and running with it while adding valuable suggestions along the way. They stayed true to our brand, were open and responsive to feedback, and turned around edits quickly. Everything was delivered on time, with a professional and friendly approach throughout. Highly recommend!
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emerson lewis profile picture
emerson lewis
Google star 1Google star 2Google star 3Google star 4Google star 5
Expert Website fixing. Very responsive and helpful during the process of building our website. Huge thanks to the GMB Team for all the hard work. I can now look forward to running the website and feel so much more comfortable with GMB right there to help out.
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Fraser Wilkinson profile picture
Fraser Wilkinson
Google star 1Google star 2Google star 3Google star 4Google star 5
Great business to work with, we had our website up and running within a month after the initial discovery session, very efficient, highly recommend to all businesses.
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Gareth profile picture
Gareth
Google star 1Google star 2Google star 3Google star 4Google star 5
Grow My Business was outstanding for our complete website re-design. They were not only subject matter experts in website construction and design but the team, expertly co-ordinated by Daniella, also took the time to understand our business (funds management), which really helped the process. Nothing was too much trouble, all deadlines were met, and tasks were always done accurately. They have some great tools and processes for explaining tasks and editing during the website development process and this resulted in better outcomes. We are now also signed up to a plan and processes that allow further changes to be made to the site, which is super important for us as the business grows and changes overtime (so we don't end up with a dated website ever again!). Thanks again to the team, I would highly recommend Grow My Business to others wanting new or updated websites and a website partner going forward.
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Joe Horsman profile picture
Joe Horsman
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This review is on behalf of the Wellington City Mission. From our very first interaction, to the final product going live, we have been delighted with the work carried out for us by Grow My Business. Our new website is exactly what we had envisioned for our organisation. A huge part of that process was the initial steps carried out by GMB (including various initial group sessions) to better understand the vision, nature and various complexities of the City Mission and our mahi. We then worked in great detail, with heaps of regular communication, to iron out the final product and create the best possible interface for our manuhiri, donors and Wellington general public to engage with us and our mahi. We love our new website and we would absolutely recommend anyone considering a new website to get in touch with Grow My Business.