CONTACT

Get in touch with Grow My Business

Website Care

Let us take care of it all for you

You didn’t decide to run your own business so you could spend your time updating your website.

Your website

Maintaining peak performance

Like any well-used tool, your website needs ongoing maintenance to keep it secure, running optimally and relevant to your audience.

At the very least you need to think about

  • Quality hosting
  • Uptime monitoring
  • Security software
  • SSL certificates
  • Regular malware scans
  • Core updates
  • Plugin updates
  • Spam monitoring & removal
  • DNS management
  • Image optimisation
  • Firewall
  • Off-Site Backups

Can you do it yourself? Of course you can – but do you want to?? Do you have time?
Wouldn’t you rather be working on your business?

Partner with us to protect, maintain and grow your website, so you can spend your time where it counts.

No long term contract. Cancel anytime

Website Care Plans

Key Benefits

1. Complete peace of mind: Let’s not underestimate this! You have other things in your business to think about, it’s our job to worry about your site.

2. Your own website team: Ensuring your website runs like a well-oiled machine. Here when you need us.

3. Reduced longer-term costs: When a machine is well maintained it lasts longer and runs better, reducing those costly repair bills!

4. Site security, monitoring and backups sorted: All software is vulnerable even Facebook! With a care plan, you’ll know we are working to keep your website up and running for you 24/7.

Choose your Plan

Our website care plans include hosting AND Peace of mind

MAINTENANCE

$97+gst p/m

N

Premium Website Hosting

N

WordPress & Plugin Updates

N

Daily Cloud Backups

N

Daily Security Scanning

N

24/7 Uptime Monitoring

N

Video Tutorials

N

No Contract, Cancel Anytime

N

Monthly Performance Report

N

30 Minutes of Changes

GROW

$147+gst p/m

N

Premium Website Hosting

N

WordPress & Plugin Updates

N

Daily Cloud Backups

N

Daily Security Scanning

N

24/7 Uptime Monitoring

N

Video Tutorials

N

No Contract, Cancel Anytime

N

Monthly Performance Report

N

Speed Optimization

N

Priority Support

N

1 Hour of Changes

OPTIMISE

$397+gst p/m

N

Premium Website Hosting

N

WordPress & Plugin Updates

N

Daily Cloud Backups

N

Daily Security Scanning

N

24/7 Uptime Monitoring

N

Video Tutorials

N

No Contract, Cancel Anytime

N

Monthly Performance Report

N

Speed Optimization

N

Priority Support

N

Unlimited Small Changes

N

Monthly Strategy (1 Hour)

Frequently asked Questions

How many website changes can be done in 30 minutes?

30 minutes of changes is enough time to do about 3 to 5 small changes per month.

Examples of a small change might be:

  • Uploading and formatting a blog post
  • Adding a new client testimonial
  • Adding or tweaking copy on a page
  • Swapping out an image

If in doubt if a change request would fall into this care plan time allotment, just ask!

How do "Unlimited Small Changes" work?

Great question.

Unlimited small changes do include edits to content on any page, including adding testimonials, making style adjustments, uploading blog content, or adding new scheduling pages.

Unlimited small changes do not include advanced or custom features like setting up a membership portal, creation of content, or graphic design requests.

Unlimited really does mean unlimited!

Simply send an email to support@growmybusiness.co.nz with clear instructions on the content you want to be changed on your website. We will get straight to work and let you know when it’s done, usually within a business day.

Here are some change requests that would be included and not included:

EXAMPLE 1

Included: You want us to upload a blog post that you wrote and source images.

Not included: You want us to write your blog post.

EXAMPLE 2

Included: You want us to add a new video to your membership site section and update the content around it to match the video subject.

Not included: You want us to format the raw video content, upload it to your Vimeo, and write the content that will accompany it.

EXAMPLE 3

Included: You want us to take the text you’ve emailed and use it to replace the current content on a web page

Not included: You want us to write content for or design your page.

I’m happy to help you with anything that falls outside these small changes. You can start that process by emailing me directly iona@growmybusiness.co.nz and we’ll set up a call to chat about your needs.

What if I need something not included on a plan?

If you need something that’s not included in your plan, I’m happy to help. You can email me directly – iona@growmybusiness.co.nz and we’ll set up a call to chat about your needs.

If you need additional services on a regular basis we can also chat about a custom add-on to your plan that will fit your needs.

What happens if my website goes down (is hacked, breaks, etc)?

The whole purpose of our care plans is to prevent this, we work hard to prevent anything from happening.

However, if something does happen and your website needs emergency attention, we’ll be there communicating with the web hosting company on your behalf and sorting out the issue.

We can’t promise your website won’t be hacked. But we CAN promise to do everything we can to prevent it. We restore and clean up the website with one of our backups.

How do the strategy sessions work?

Websites and businesses grow, we talk about the next steps to keep this happening. We review the stats, talk about how the website is working for your business and what we can do next to help you reach your goals.

Can Include

SEO, Blog topics, new products, packaging services, new lead magnets and digital marketing options.

How does billing work?

We set it up so your Credit Card will be charged automatically at the start of each month. Once payment is complete you will be sent a receipt.

Can I really cancel at any time?

Absolutely.

We are all about building a valuable relationship with you and your website, so I’d hate to see you go. But should the need arise, you can request a cancellation via email to support@growmybusiness.co.nz, and we will immediately stop the next payment.

Can I upgrade or downgrade my care plan based on my needs?

Yes, you can do that. There’s just a $50 admin fee to downgrade your plan, we have to update our records internally anytime there’s a care plan change. We waive that fee if you upgrade your plan.

Email Hosting

We don’t host emails but recommend G Suite. We can help you set it up. This can be quoted separately.